Just had a guy who said he was from AGL and showed me a badge. He wanted to replace my globes for free energy saving ones – I had heard there is such a promotion. But who’s going to let a stranger in the house to replace their globes for them? I’d have to spend time watching and waiting. I told him he could leave the globes but he said he’s supposed to take the old ones away with him. I told him ‘no’, I didn’t want him in my house.
I sent a message to a forum I run and immediately had others come back with information. One said it was a scam, a couple of others said they’d had men coming to their doors too but they turned them away. One in another state said her electricity company wrote to them to advise this was going to take place.
I elected to ring AGL and query them whether they had someone coming around the streets of where I live and if not, I would call the police.
I couldn’t believe the response of their call operator. She said they do have staff coming out to do this and they carry ID badges. I told her he did flash one but I didn’t see it much and didn’t feel comfortable about letting a stranger in my house – especially since we had not been previously notified. She just said it was my perogative and I didn’t have to have him in. She showed no concern whatsoever about my need for confirmation or safety in the home.
Is this a reflection of the company itself? I hope not. Given that it’s easy to create fake badges and flash one in front of people that was not sufficient evidence to me. At least the company could have sent us a letter advising this was going to take place and when.